Frequently Asked Questions
 What makes Land Ark Homes so different than all the other builders?
How and when do I make my selections? What is the procedure for making "custom built" requests? Why do options cost more than at the hardware store? How can I monitor the progress of construction on my new home? May I visit my new home prior to closing? What happens on closing? What happens after I move in?
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Better Design
Better design means a more enjoyable living experience. Land Ark Homes have been honoured with numerous awards for superior home designs. Our awards include Best Single Detached Home, Best Kitchen, Best Bathroom, Best Model Home in 1998, 1999, 2000, 2001, 2002 and 2003.
Better Location
Land Ark communities provide a better place for you and your family to grow in and maintain the value of your home. Design guidelines ensure that the homes built reflect the flavour of the area and the architectural traditions that have made Land Ark Homes the leader in country estate communities.
Better Value
Better designed and built homes give the most value for your housing dollar. We provide a guaranteed closing date and guaranteed pricing. You don’t have to spend time and money finding a suitable building lot, working with an architect, finding a builder and dealing with the uncertainty of tradespeople. Land Ark Homes will do it all.
Better Service
Building a new home should be a pleasant experience. The Land Ark Homes Team was honoured with the Team of the Year award by the Ottawa-Carleton Home Builders Association. Our subcontractors and employees are selected for their quality of work and reliability to serve our clients better. Every Land Ark home is built by the same tradespeople every time. ONHWP Home Builder of the Year 2002 and 2003.
Better Process
We work hard every day to make the home building process easy for you. At Land Ark Homes, our fifteen years of experience makes this process as smooth as possible. Our team of professionals provides you with the selection and pricing information to achieve the home you desire.
We pride ourselves on being Ottawa’s premiere luxury homebuilder. Part of the fun of buying a new home is selecting finish materials and colours. You will make these choices at the Land Ark model home with a qualified subcontractor.
Land Ark provides you with selection sheets that list the choices you need to make. Our design consultant will contact you to arrange a visit to the model home to make these selections. Our Design Consultant is available for eight hours, which may be applied to two sessions. Plan to finalize your selections within 28 days of signing your purchase agreement. A visit to the model home, during open house hours, prior to your appointment to familiarize yourself with the options available may be valuable. No changes will be permitted after construction has commenced. We want to assist you in customizing your new home to be truly unique and built to meet your needs and specifications. Customizing your home requires co-ordination with our internal administration, purchasing and construction processes as well as with our plumbers, painters, electricians, cabinetmakers, etc.
After reserving a lot, with a deposit, and prior to signing a Contract, you will choose your 'wish list'. We will provide you with a list of several of commonly asked for requests from current homeowners. Custom built items that you choose to incorporate into your home will be listed on a Change Order after a Contract is signed. This Change Order becomes part of your Contract with Land Ark Homes. All items on a Change Order must be finalised within 14 days of signing a Contract. All Change Orders are paid for on closing. You may well find certain options cheaper at home improvement discount stores. Few vendors order enough parts from a manufacturer to receive the pricing break of a national chain. But keep in mind that those prices do not necessarily include all the items necessary for installation of the product. Additionally, they do not include the builder risk, builder warranty, administrative tasks, scheduling, insurance, co-ordination with other trades, damage done by trades, delivery, etc. We have initiated a very exciting service for you on our website. By regularly visiting the View Our Homes section at LandArkHomes.com you will be able to view bi-weekly updates of the construction of your new home. Your house will be referred to by its subdivision and lot number. This is a great tool to keep your friends, colleagues and family updated with the progress of your home. We encourage you to visit your home periodically while it is being constructed. A construction site is a very dangerous place. Due to hazardous conditions and potential dangers on the construction site, our insurance policy will not permit any unauthorised persons to enter onto our construction sites without the permission of Land Ark Homes.
As we must adhere to these requirements, should you wish to view your new home prior to taking possession you must call the Sales Office at 836-9805 for permission and to book an appointment. Pre-Move Inspection
You will receive a phone call to arrange a Pre-Move Inspection with Stephen Rolston approximately one week prior to your closing date. The homeowner orientation has two purposes. The first is to demonstrate the features of your home and discuss maintenance and our limited warranty program. Equally important, we want to confirm that we have delivered your new home at the quality level shown in our model homes and with all your selections correctly installed.
A representative from Land Ark Homes will call you within the first week to answer questions and deal with your immediate concerns. After you've been in your home for approximately 60 days, submit any new items for which you wish to request service to Land Ark Homes. Our service representative will arrange a meeting to clear up any items on your list. Again after one year, you may submit a request for service. All emergency service items are dealt with immediately. |
